You should now be connected and in control of your parents box. Then back to your parents box and select assign. You will be sent an email asking you to add your parents box to your trusted devices, do this. Then input your Teamviewer login details. When you run Teamviewer Host for the first time you will be asked to install another Teamviewer App app, do that. Login to your Teamviewer account on your PC/Laptop. I always download from the playstore as you get automatic updates.Īs well as installing the above app on your parents box, I assume you have registered a free account with Teamviewer from your laptop which will mean you have a Teamviewer user name (your email address) and password, which you will be asked to input when you run Teamviewer Host on your parents box. Of course, you’ll also need the TeamViewer Universal add-on to get started.Click to expand.This is the addon you need to install from the playstore:. So have you tried the TeamViewer QuickSupport app on Android? If not, you can start right away by downloading it from the Play Store.
The expanded support for the universal add-on is a welcome change that should make it easier for you to help your grandparents fix their smartphone issues. Thereafter, each device will have to either install a dedicated TeamViewer add-on for their manufacturer or the universal add-on that covers all devices with no dedicated add-on. To control Android phones remotely, both users will have to install the TeamViewer QuickSupport app on their respective handsets. Until now, the app only supported screen-sharing on most devices.īeing able to control a smartphone remotely is especially important during the current scenario when it would be inadvisable to visit relatives or friends to fix their devices. Another notable change is that the QuickSupport app now offers the ability to fully control an Android device remotely. Some of the leading manufacturers supporting the TeamViewer API include Google (Pixel), Xiaomi, Oppo and more. According to the company, its universal add-on app now supports virtually all Android devices running 7.0 Nougat and above.
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